Your business in safe hands
From dedicated Account Management through to general enquiries support, our experienced Customer Services function is pro-active, professional & personable.
Through pro-active communication the function provides “real time” status updates as required & affords peace of mind to our clients.
Our range of customer service functions are diverse & can incorporate direct interaction with your end customer providing typical
call centre support.
The 3PL Customer Service Department is seen as an extension to most businesses & provides invaluable front line support.
See how the 3PL Customer Service Department can prove a real asset to your business:
- Call centre support (Call receipt & outgoing)
- Proactive communication i.e. POD reporting
- Service tracking i.e. Monthly Service Packs
- Logistics Co-ordination i.e. Export arrangement s
- Management information systems i.e. End of Business Reporting
- Tailored Service Reviews
- Dedicated point of contact & dedicated line – as required.